IDACS

INTELLIGENT DIGITAL ACCESS CONTROL SYSTEM

IDACS PRO Platform 

System Overview

IDACS PRO is a secure, cloud‑based code and audit management platform hosted on Microsoft Azure, designed for organisations using Loxal hardware to remotely administer and control their estates. The platform supports real‑time configuration, monitoring, and access management, with optional integration into client‑side systems.

IDACS PRO is developed and operated in alignment with ISO 27001 information security standards, with certification in progress.

Platform Architecture

  • Cloud Infrastructure:
    • Hosted on Microsoft Azure, leveraging Azure’s global availability zones, redundancy, and compliance frameworks
    • Multi‑tenant, scalable architecture suitable for small deployments through to enterprise‑level estates
  • Access Method:
    • Secure browser‑based portal with encrypted session handling
    • Responsive interface for desktop, tablet, and mobile
  • Device Communication:
    • Encrypted communication between Loxal hardware and Azure‑hosted backend services
    • Real‑time status updates and event synchronisation
  • Data Handling:
    • Access logs, device metadata, and audit trails stored within Azure services
    • Built‑in resilience, automated failover, and continuous availability 

Specifications

  • Authentication & Identity:
    • Code‑encrypted password protection
    • Role‑based access control (RBAC)
    • Azure‑backed identity and access management controls
  • Data Security:
    • Encryption in transit and at rest
    • Azure‑native security hardening, monitoring, and threat detection
    • Secure audit trails supporting compliance and regulatory reporting
  • Operational Security:
    • Eliminates physical key dependency
    • Reduces risk of key loss, duplication, or unauthorised access

Integration Capabilities

  • API / System Integration:
    • Optional integration with client software systems (subject to agreement)
    • Azure‑based architecture supports secure API endpoints and controlled data exchange
  • Service Compatibility:
    • Full integration with additional Loxal services on request
    • Custom configurations available for industry‑specific requirements
  • Future‑Proofing:
    • Modular architecture enabling new features, integrations, and security enhancements without service disruption

Device & Estate Management

  • Unit Administration:
    • Manage owned or rented Loxal devices from a single interface
    • Remote configuration, monitoring, and status reporting
  • Access Control:
    • Issue, revoke, and manage digital access permissions
    • Real‑time propagation of access updates to devices
  • Audit & Compliance:
    • Timestamped access logs
    • User‑attributed event tracking
    • Exportable data for compliance and operational oversight

Operational Benefits

  • Efficiency Gains:
    • Eliminates travel for key collection or handover
    • Reduces man‑hours associated with physical key management
  • Cost Reduction:
    • Removes costs linked to lost keys, replacements, and manual access workflows
  • Environmental Impact:
    • Fewer site visits contribute to reduced carbon emissions
  • Productivity Improvements:
    • Streamlined workflows for field teams, contractors, and property managers

Deployment Requirements

  • Hardware: Compatible with all Loxal IDACS‑enabled devices
  • Connectivity: Standard internet connection for portal access
  • User Devices: Any modern browser on desktop, tablet, or mobile
  • Support: Fully supported by Loxal technical and operational teams

Support & Service

  • Technical Support: Full lifecycle support for platform and hardware
  • Customisation: Tailored configurations available for enterprise clients
  • Training: Optional onboarding and operator training packages
  • Security Governance: Ongoing alignment with ISO 27001 controls and best practices
IDACS Management Portal & Key Safe

All Loxal products operate seamlessly through our IDACS platform, which, combined with the new Loxal App, provides users with streamlined online code management and comprehensive audit data retrieval. Aligned with the latest technological advancements, this platform offers customers direct access and control over their valuable asset portfolios and locations.

Through the combination of advanced software and a diverse range of locking devices, we have developed a versatile access solution that can be adapted to virtually any site requirement. Our product range has successfully passed the rigorous ‘Sold Secure’ testing accreditation and is featured on the official Police ‘Secured by Design’ register, affirming our commitment to industry-leading security standards.

The Loxal product range is also fully integrated and compatible with prominent alarm systems such as Ajax (Ready), Resideo, Videofied, Vesta, and Vigileyez, offering an additional layer of security and convenience to our clients.

With a growing client base spanning the UK, Europe, Australia, Canada, and North America, Loxal’s IDACS access solution is quickly becoming the industry standard in asset protection and security management.

The IDACS Management Portal

THE CLIENT PORTAL

Add and Activate Loxal Hardware/Devices

Clone Devices

Add/Delete Users

Create and Activate Mobile App Users

Create User Groups and Accounts

Generate and Assign Temporary Codes

Delete Codes

View Audit Data

DIGITAL ACCESS

Group or temporary access codes issued to approved users via company administration, or by text and email

Different codes are available depending on user access requirements

Permanent or group codes are common across portfolios and sites

Flexible and traceable one day or weekly codes to provide emergency access

When access is no longer needed codes can be deleted

AUDIT TRAIL

Generate a wide range of data and reports which give you a full audit trail of access history.

ALARM INTEGRATION

By using LOXAL PRODUCTS to control your onsite alarms you are increasing security, eliminating false alarms, reducing costs and administration.

Even temporary code holders have control of alarms meaning you do not need to issue sensitive alarm codes or issue fobs or tokens.

COMPATIBLE SYSTEMS

AJAX READY-VESTA-VIDEOFIED-VIGILEYEZ

 

Loxal are proud members of the ‘Secured By Design’ product accreditation scheme.

Secured by Design (SBD) is the official police security initiative that works to improve the security of buildings and their immediate surroundings to provide safe places to live, work, shop and visit. SBD’s product based accreditation scheme – the Police Preferred Specification – provides a recognised standard for all security products that can deter and reduce crime.

LOXAL are ​continuingly striving to develop and improve our range of software and hardware products. We have a strong portfolio of cyber credentials & documentation and are currently in the process of our SBD cyber security accreditation. 

We are also developing a brand new range of key safes to achieve an even higher benchmark level of security.